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Employee Training & Development
 

Thank you for your interest in the ETD Library! This Library is sponsored by ETD and funded by a Margin of Excellence Grant from the Vice President for Administration.

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Click the links below to jump to that section of the catalog
 
Personal Development Communication
Management/Motivation
Team Building
Career Planning ETD Home Page
Time Management Customer Service Miscellaneous
 
New items to the library are listed in RED
 
Personal Development

Books

  • The Work and Family Challenge -- RBRETD345
  • Simple Abundance: A Daybook of Comfort and Joy -- RBRETD321 
  • College and University Reference Guide to Work--Family Programs -- RBRETD335
  • The Late Start Investor -- RBRETD--369
  • Surviving a Layoff ETD 284
  • Your Retirement and the Savings Plus Program ETD-280
  • The Savings Plus Program ETD 279
  • Speed Reading ETD-256
  • Speed Reading - Workbook ETD-257
  • Self-Esteem For Women ETD-266
  • Self-Esteem For Women - Workbook ETD-267
  • Image And Self-Projection For Women ETD-269
    Building And Maintaining High Energy ETD-270
  • The Relaxation & Stress Reduction Workbook - Fifth Edition ETD-278
  • The Artist's Way at Work - Riding The Dragon - 12 Weeks to Creative Freedom
  • The Assertiveness Workbook (How to Express Your Ideas and Stand Up for Yourself at Work and in Relationship) - ETD184
  • Career Discover Program - ETD117
  • Climbing the Corporate Ladder - ETD006
  • Codependent No More - How To Stop Controlling Others And Start Caring For Yourself - ETD212
  • Developing Positive Assertiveness - ETD072
  • Discovering Your Purpose - ETD009
  • Every Woman's Guide to Career Success - ETD011
  • The Feeling Good Handbook - ETD216
  • Going for the Gold - ETD012
  • Job Search that Works - ETD116
  • The Language of Letting Go - ETD215
  • Life Strategies: Doing What Works-Doing What Matters
  • Making Your Mark - ETD020
  • Minding Your Business Matters - ETD023
  • Networking - ETD026
  • New and Improved - ETD027
  • 101 Great Answers to the Toughest Interview Questions - ETD136
  • Please Understand Me II  Temperament, Character, Intelligence - ETD213
  • Promoting Yourself - ETD033
  • Proof Positive - ETD034
  • Putting Anger to work for You - ETD035
  • QBQ, The Question Behind The Question - ETD198
  • Reinventing Yourself - ETD036
  • The Relaxation & Stress Reduction Workbook - ETD217
  • Risk-Taking - ETD037
  • Saying "No" to Negativity - ETD038
  • Storms of Perfection - ETD200
  • Stress Control - ETD040
  • Successful Self-Management
  • Taking Charge - ETD041
  • The Simple Abundance Companion (Following Your Authentic Path To Something More) - ETD214

Audio Books

  • What Color is Your Parachute - ETD100
  • The 7 Habits of Highly Effective People - ETD103
  • The 7 Habits of Highly Effective People - Powerful Lessons in Personal Change - ETD104
  • Simple Abundance, Living By Your Own Lights - ETD209
  • Repacking Your Bags - ETD124
  • The Path: Creating Your Mission Statement - ETD109
  • Path to High Achievement - ETD108
  • Peak Learning - ETD145
  • On Meaningful Work - ETD125
  • The Magic of Thinking Big! - ETD126
  • Life By Design
  • First Things First - ETD101
  • Goals: Setting and Achieving Them - ETD140
  • The Courage To Be Rich - ETD152
  • Beyond Codependency And Getting Better All The Time - ETD210
  • The Artist's Way at Work - ETD205, ETD053, ETD122

Video

  • How to Get What You Want in Life 
  • Total Wellness For Personal And Professional Performance

CD-ROM

  • Dealing With Conflict & Confrontation - ETD206
  • Balancing Your Life - Strategies For Managing It All - ETD193
Communication

Books

  • The Six Minute Solution -- Dialogue Skills for Mastering Crucial Conversations -- RBRETD303 
  • The Manager's Communication Handbook -- RBRETD--367
  • The Communication Coach -- RBRETD--365
  • Crucial Conversation -- Tools for Talking When Stakes are High -- RBRETD324
  • Beyond Bullet Point -- RBRETD338
  • The Trainer's Handbook -- RBRETD336
  • Training For Impact -- RBRETD315 
  • Training Strategies From Start to Finish -- RBRETD299 
  • The Compleate Facilatator A Guide -- RBRETD348
  • The Corporate Coach -- RBRETD297 
  • Body Language ETD 290
  • Verbal Judo ETD292
  • Assertive Communication Skills for Professionals ETD-247
  • Teach Yourself Body Language ETD-285
  • Building A Dynamic Vocabulary ETD-251
  • High- Impact Communication Skills ETD-252
  • Tongue Fu At School ETD-259
  • Business Etiquette ETD-260
  • The Magic Of Conflict ETD-262 (Part 1)
  • The Magic Of Conflict ETD-263 (Part 2)
  • The Magic Of Conflict ETD-264 (Part 3)
  • The Magic Of Conflict ETD-265 (Part 4)
  • High-Impact Communication Skills ETD-252
  • Building A Dynamic Vocabulary ETD-272
  • Must-Know Guidelines For Mistake-Free Communication ETD-274
  • A Winning Attitude - ETD002
  • The Art of Communicating - ETD070
  • The Artist's Way at Work - ETD053, ETD202, ETD122(audio)
  • The Artist's Way at Work - Riding the Dragon - 12 Weeks to Creative Freedom
  • Attitude - ETD073
  • Breaking the Ice - ETD004
  • The Business of Listening - ETD063
  • Effective Meeting Skills - ETD069
  • Effective Presentation Skills - ETD080
  • Essential Computers - Email - ETD174
  • Grammar? No Problem! - ETD013
  • Great Openings and Closings - ETD014
  • Mastering the Art of Communication - ETD021
  • Misspeller's Guide - ETD024
  • Negotiating for Dummies - ETD146
  • The 9 Deadliest Sins of Communication - ETD111
  • 101 Ways to Improve Your Communication Skills Instantly - ETD138
  • Power Listening - ETD120
  • Power Write! - ETD030
  • Speaking Your Mind in 101 Difficult Situations
  • Talking From 9 to 5
  • The Pursuit of WOW: How to Communicate - ETD114
  • The Secrets of Savvy Networking - ETD151
  • Simply Speaking: How to Communicate Your Ideas with Style - ETD112
  • Speak Up and Stand Out - ETD039
  • The Technical Writer's Guide - ETD047
  • Tricks that Stick - ETD154
  • Tongue Fu - ETD207 
  • Write it Right! - ETD049
  • Writing for Professional Publication: Keys to Academic and Business Success - ETD143
  • Your Total Communications Image - ETD050

Audio Books

  • Men and Women: Can we Talk? - ETD170
  • High-Impact Business Writing
  • Grammar For Business Professionals
  • Getting to yes: How to Negotiate Agreement without Giving In - ETD107
  • Giving and Receiving Feedback - ETD105

Videos

  • Men & Women: Can We Talk? - ETD153
  • The Attitude Virus - ETD088
Customer Service

Books

  • 180 Ways to Walk the Customer Service Talk -- RBRETD343
  • Service Excellence -- RBRETD304 
  • Telephone Skills from A to Z ETD-283
  • 180 Ways to Walk the Customer Service Talk
  • Beyond Success - The 15 Secrets of a Winning Life! - ETD201
  • Busting Your Rut - ETD199
  • Calming Upset Customers - ETD075
  • Customer Satisfaction - ETD076
  • Embrace the Oxymoron, Customer Service in Higher Eudcation - 
  • Quality Customer Service Telephone Courtesy and Customer Service - ETD078
  • The Care and Keeping of Customers - ETD043
  • Total Quality Customer Service - ETD048
  • Raving Fans: A Revolutionary Approach - ETD097

Videos

  • How to Deal with Difficult People - ETD091, ETD092
Career Development

Books

  • Grant Writing Handbook ETD-288
  • Grant Writing: The Complete Idiots Guide ETD-289
  • Beyond Secretary - The Growing Role Of The Administrative Assistant ETD-253
  • Finding a Career That Works for You - ETD166
  • The Pathfinder - ETD168s
  • The Portable MBA
Time Management

Books

  • Goal Setting -- RBRETD359 
  • How to Get Control of Your Time and Your Life -- RBRETD347
  • How to Reach Your Life Goals -- RBRETD314 
  • Taking Control Of Your Work Day ETD-276
  • Time Management for Busy People ETD-286
  • The Complete Idiots Guide to Managing your Time ETD-287
  • Defeating Procrastination - ETD008
  • Info-Flood - ETD018
  • Learning to Laugh at Work - ETD019
  • Organized for Success - ETD028

Audio Books

  • Don't Sweat the Small Stuff at Work - ETD147
  • Doing it Now: How to Cure Procrastination - ETD098
  • Getting Things Done - ETD099
Team Building

Books

  • How To Lead A Team ETD-258
  • ABC's of Empowered Teams - ETD003
  • Beyond Success - The 15 Secrets of a Winning Life! - ETD201
  • The Complete Facilitator - ETD133
  • Creating the High-Performance Team - ETD195
  • Hot Groups - ETD051
  • How to be a More Effective Group Communicator - ETD016
  • Meetings That Work - ETD022
  • Storms of Perfection - ETD200
  • Successful Team Building - ETD194
  • Team Building - ETD135(audio), ETD059
  • The Team Handbook - ETD052
  • Team Power - ETD042
  • The Wisdom of Teams: Creating High Performance Organizations - ETD134
  • Working Together: How to Become More Effective in a Multicultural Organization - ETD056, ETD055

Audio Books

  • Team Building: How to Motivate and Manage People
Management

Books

  • The Creation of the Future -- RBRETD325 
  • Managing for the Future -- The 1990s and Beyond -- RBRETD323
  • Organizational Paradigm Shifts -- RBRETD330
  • Principle--Centered Leadership -- RBRETD327
  • Mentoring -- Helping Employees Reach Their Potential -- RBRETD326
  • Renewing Administration -- Preparing Colleges and Universities for the 21st Century -- RBRETD337
  • The Leadership Engine -- RBRETD340
  • The Process of Change in Higher Education Institutions -- RBRETD344
  • Managing a Comprehensive Change Effort -- RBRETD351
  • Governing Academia -- RBRETD294
  • Leadership is an Art -- RBRETD295
  • How to do a superior performance appraisal -- RBRETD296 
  • Listen Up Leader -- Pay Attention, Improve and Guide -- RBRETD306 
  • Walk the Talk... And Get the Results you want -- RBRETD308 
  • Process and Organizational Redesign -- RBRETD310 
  • The Stress of Organizational Change -- RBRETD313 
  • Secrets of a Successful Employee Recognition System -- RBRETD312 
  • Four Days with Dr. Deming -- A Strategy for Modern Methods of Management -- RBRETD316 
  • The Advancement President and the Academy -- Profiles in Institutional Leadership -- RBRETD318 
  • Mastering Change Management -- RBRETD319 
  • Zapp -- The Lightning of Empowerment -- RBRETD320 
  • The Disney Way -- RBRETD358 
  • The Strategic Assessment Model -- RBRETD360 
  • Organizational Vision, Values and Missions -- RBRETD361 
  • Total Quality Management -- RBRETD362 
  • The Effective Executive -- RBRETD363 
  • High--Velocity Culture Change -- RBRETD364 
  • Paving The Way for the 21st Century; The Human Factor in Higher Education Financial Mgmt -- RBRETD322
  • Heart Soul and Spirit -- Bold Strategies for Transforming Your Organization -- RBRETD354
  • Public Personnel Management -- RBRETD--366
  • College University Budgeting -- RBRETD300 
  • Reengineering the Corporation -- RBRETD331
  • The New Academic Generation -- A Profession in Transformation -- RBRETD333
  • A Force For Change -- How Leadership Differs From Management -- RBRETD357
  • Monday Morning Leadership ETD-293
  • Quality Interviewing ETD-282
  • Hiring Smart - ETD-281
  • 21 Ways To Defuse Anger And Calm People Down ETD-248
  • How To Write And Conduct Effective Performance Appraisals ETD-250
  • The Leadership Secrets Of Santa Claus ETD-261
  • 21 Ways To Defuse Anger And Calm People Down ETD-248
  • Human Resource Management ETD-277
  • 45 Effective Ways for Hiring Smart
  • The Agile Manager Series - ETD169
    - Customer-Focused Selling
    - Cutting Costs
    - Motivating People
    - Recruiting Excellence
    - Managing Irritating People
    - Extraordinary Customer Service
    - Managing Change
    - Effective Performance Appraisals
    - Giving Great Presentations
    - Building And Leading Teams
    - Leadership
    - Goal-Setting And Achievement
    - Coaching To Maximize Performance
    - Understanding Financial Statements
    - Writing To get Action
    - Influencing People
    - Getting Organized
  • The Balanced Scorecard - ETD197
  • Challenging Change - ETD005
  • The Character of Leadership - ETD127
  • Coping with Supervisory Nightmares - ETD007
  • Downsizing Without Disaster - ETD071
  • Dynamic Delegation - ETD010
  • Effective Meeting Skills - ETD066
  • Effective Networking - ETD069
  • Effective Performance Appraisals - ETD082, ETD083
  • Empowerment - ETD077
  • Essential Managers' Series
    - Project Management - ETD180
    - How To Delegate - ETD181
    - Learning To Lead - ETD182
    - Managing Budgets - ETD179
    - Dealing With People - ETD178
    - Reducing Stress - ETD177
    - Writing Your Resume - ETD176
    - Achieving Excellence - ETD175
  • The 50 Minute Supervisor - ETD054
  • First, Break All the Rules - ETD128
  • The Four Elements of Successful - ETD130
  • Management
  • Generations At Work - ETD164 
  • Hiring and Firing - ETD015
  • Judgment in Managerial Decision Making - ETD129
  • Lean & Meaningful - A New Culture for Corporate America - ETD189
  • Management
  • Managing a Comprehensive Change Effort
  • Mentoring - ETD067
  • The Mentoring Advantage - ETD045
  • Motivation in the Workplace - ETD025
  • A Passion to Lead - ETD001
  • Personal Performance Contracts 
  • P.E.R.S,U.A.D.E. - ETD029
  • Peter Drucker on the Profession of Management
  • QBQ, The Question Behind The Question - ETD198
  • Rate Your Skills as a Manager - ETD064
  • Recruiting, Interviewing, Selecting & Orienting New Employees - ETD167
  • Reengineering Survival Guide
  • Sacred Cows Make the Best Burgers
  • Serious Play - ETD187
  • Succeeding With Change
  • Stewardship: Choosing Service Over Self-Interest - ETD142
  • Stress for Success
  • Stress That Motivates - ETD068
  • Taking Charge of Change
  • The Strategy-Focused Organization - ETD196
  • The Supervisor's Guide - ETD046
  • Understanding Organizational Change - ETD058

Audio Books

  • Achieving Credibility: The Key to Effective Leadership - ETD137
  • Assertiveness Skills For Managers And Supervisors - ETD205
  • The Artist's Way at Work - ETD053, ETD202, ETD122(audio)
  • The Creative Priority: Driving Innovation in the Real World - ETD132
  • The Dance of Change - ETD131
  • Empowerment Takes More Than A Minute - ETD139
  • Everyone's a Coach - ETD123
  • Getting to yes: How to Negotiate Agreement without Giving In - ETD107
  • Gung-Ho! - ETD121
  • How to Delegate Work and Ensure It's Done Right! - ETD186
  • How to Overcome Negativity in a Workplace
  • The Leadership Engine: How Winning Companies Build Leaders at Every Level - ETD148
  • Management of the Absurd: Paradoxes in Leadership - ETD141
  • Management Challenges of the 21st Century - ETD106
  • Management Skills for Secretaries, Administrative Assistants & Support Staff - ETD185
  • Mind Mapping: How to Liberate Your Natural Genius - ETD150
  • The 1- Minute Manager Meets the Monkey - ETD096
  • Principal Centered Leadership - ETD102
  • The 21 Irrefutable Laws of Leadership - ETD110
  • Zapp! The Lightening of Empowerment - ETD084, ETD119

Videos

  • How to Delegate Work and Ensure It's Done Right! - ETD093, ETD094
  • Meeting Bloody Meetings - ETD090

CD-ROMs

  • Balancing Your Life - Strategies For Managing It All - ETD193
  • Creating Success - Through Proven Goal-Setting Techniques - ETD192
  • Critical Thinking Techniques: Finding Better Solutions - ETD188
  • Mastering Information Overload - Breakthrough Tactics and Tools For The Digital Age - ETD191
  • Your Effectiveness Checkup - ETD190
Miscellaneous

Books

  • Excellence in Higher Education 2000 -- RBRETD328
  • Academy Strategy -- The Management Revolution in American Higher Education -- RBRETD329
  • The Super Achievers -- RBRETD332
  • Thinkertoys -- RBRETD334
  • Breaking with Tradition -- The New Facts of Life -- RBRETD339
  • Celebrities and their Angels -- RBRETD341
  • Keeping Score -- Using the Right Metrics to Drive World--Class Performance -- RBRETD342
  • A Message to Garcia -- RBRETD346
  • Walking the Talk Together -- RBRETD349
  • The Winds of Turbulence -- RBRETD350
  • The New OSHA -- RBRETD352
  • Walk Awhile in My Shoes -- RBRETD353
  • Sacred Cows Make the Best Burgers -- RBRETD298 
  • The Phacts of Life -- RBRETD301 
  • Gung Ho -- Turn on the people in any organization -- RBRETD302 
  • The Employee Handbook for organizational change -- RBRETD305 
  • In Search of the Wild Hypothesis -- An Adventure in Statistics for Non--Statisticians -- RBRETD307 
  • A Better Idea -- Redefining the way Americans work -- RBRETD309 
  • Child Care Services -- A Guide For Colleges and Universities -- RBRETD311 
  • Culture Shift -- The Employee Handbook of Changing Corporate Culture -- RBRETD317 
  • Make Success Measurable -- RBRETD355 
  • Elephants Don't Bite -- RBRETD356 
  • The Wright Exit Stratety -- RBRETD--368
  • Building Self-Esteem In Your Child ETD-254
  • Building Self-Esteem In Your Child - Workbook ETD-255
  • Attacking Absenteeism - ETD065
  • Child Care Services - A Guide for Colleges and Universities
  • Effective Meeting Skills - ETD066
  • The Innovative Secretary - ETD044
  • Last Chance Financial Planning Guide - ETD162
  • The Late-Start Investor - ETD163
  • Mega-Universities and Knowledge Media
  • Millennium 21st Century Orange County
  • Planning and Marketing Conferences and Workshops - ETD208 
  • Professional Secretary's Handbook - ETD118
  • Retirement Planning Guide - ETD165
  • You Mean I'm Not Lazy, Stupid, or Crazy?!: A Self-Help Book for Adults with ADD - ETD144
  • You Want Me To Do What? When, Where, and How to Draw the Line at Work - ETD155
  • You Can Retire While You're Still Young Enough to Enjoy It - ETD161

Audio Books

  • The Nine Steps to Financial Freedom - ETD113
  • The Gift of Fear: Survival Signals that Protect Us From Violence - ETD149
  • CalPERS Member Network - ETD086

Videos

  • Joshua and the Blob - ETD089
  • Joshua in a Box - ETD089
  • Joshua and the Shadow - ETD089
  • Meeting Bloody Meetings - ETD090
  • One of Our Own - ETD087
 
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